Wellingborough Homes

If you report an anti-social behaviour problem to Wellingborough Homes, we will try to help you sort this out as quickly as possible.  We will:

• Record your complaint
• Investigate the complaint
• Agree an action plan with you
• Offer a free, confidential mediation service
• Work with other agencies (such as the police) to support you.

Some of the actions that we and/or our partners can take, include:

• Contacting the perpetrator to try and sort things out
• Sending warning letters
• Agreeing acceptable behaviour contracts
• Arranging formal warnings and cautions
• Issuing anti-social behaviour orders (ASBOs)
• Taking legal action where such powers exist (such as noise nuisance)
• Taking out injunctions
• Removing tenancy security
• In the very worst cases, evicting a tenant from their home.

If you ask for our help, we may need you to keep a diary sheet listing any incidents that have happened.  Evidence like this helps us to investigate problems, especially if things have to go to court later.

If you witness anti-social behaviour and you make a complaint, we realise you are helping to tackle a big problem.  We will support you and keep you informed whilst the situation is dealt with.